Support

Here, you can find out how our support team operate, and you can log a support issue too, using the form below. All of our Customer Services staff have seen 'action' via actual project experience, and it is our policy to ensure that their expertise is kept real and up to date via our project shadowing initiative.

Product Release Information
Healthsense (Silverlight or HTML5) GA 1.22 EA 1.30
Information Inventor for Windows Core Services GA 1.28 EA 1.31

Oceansblue operate a sophisticated electronic issue tracking system, that is available to customers with Internet access. Newly launched is our 24/7 support package, available to customers requiring assistance at any time, for mission critical applications.

A Customer Services representative will attend your post implementation review, and will act as your focal contact point for support issues. If this representative is unavailable, don't worry; your system specific documentation will be available to other team members in order to facilitate the fast diagnosis of any calls logged.

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January 12 | Nuffield Trust tells hospitals to improve productivity

 Vital if patient care is not to suffer over the coming years
more
October 11 | Salami-slicing cuts damage care quality
more

October 11 | Healthsense goes mobile with KPIs on the go
more

June 11 | Big Data concept hits the NHS
more

November 10 | Mobile intelligence delivers actionable insight to ward managers and executives
more

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Blythe Valley Business Park, Solihull, B90 8AG | t: +44 (0) 1564 711186 | info@oceansblue.co.uk