markets 
financial services
logistics
and transport
fixed line
telecoms
mobile
telecoms
retail
human
resources
Support
Here, you can find out how our support team operate, and you can log a support issue too, using the form below. All of our Customer Services staff have seen 'action' via actual project experience, and it is our policy to ensure that their expertise is kept real and up to date via our project shadowing initiative.
Product Release Information| Information Inventor for Windows Core Services | GA 1.28 | EA 1.31 |
| Information Inventor Java Core Services | GA 1.26 | EA 1.30 |
| QueryObject for Windows | GA 3.3 | EA 4.1 |
| QueryObject for UNIX | GA 3.3 | EA 4.0 |
Oceans Blue operate a sophisticated electronic issue tracking system, that
is available to customers with Internet access. Newly launched is our 24/7
support package, available to customers requiring assistance at any time,
for mission critical applications.
A Customer Services representative will attend your post implementation review, and will act as your focal contact point for support issues. If this representative is unavailable, don't worry; your system specific documentation will be available to other team members in order to facilitate the fast diagnosis of any calls logged.
A Customer Services representative will attend your post implementation review, and will act as your focal contact point for support issues. If this representative is unavailable, don't worry; your system specific documentation will be available to other team members in order to facilitate the fast diagnosis of any calls logged.
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Log a problem |
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links
"Sometimes, everybody needs a helping hand.", Iris Taylor, 1945.
4 Swallowfields Court, Oldbury, B69 2JG| t: +44 (0) 121 224 1000| info@oceansblue.co.uk